Frequently Asked Questions (FAQs)

Q1: How do I place an order?

A: Select a product, add to cart, and follow the checkout steps.


Q2: What payment methods are supported?

A: M-Pesa, PesaWise, and other mobile payment options will be available.


Q3: How long does delivery take?

A: Orders are delivered within 1–5 business days depending on your location.


Q4: Can I return or exchange a product?

A: Yes. See our Return & Refund policies.


Q5: How can vendors join the platform?

A: Visit the vendor registration page and submit your store details for approval.


Q6: How do I contact customer support?

A: Use the “Contact Us” form or email support@eldoretelectronicsmall.com.